Not just a paper exercise
Senior management consider Quality assurance pivotal in the success of the business. People sometimes struggle to provide consistent insight in a way that lets their team leaders contribute to your work load.
We've been there, solutions out there were either, not mature enough for our needs or were over complicated. Thats why we built Auditwise.See our software in action
Powerful Tools For Powerful Insight!
With in-built calibration, AuditWise helps you to ensure a consistent and fair approach to scoring.
The reporting suite provides a valuable insight into agent performance and customer satisfaction.
The dynamic scorecard builder helps you to create your forms easily , leaving more time for scoring!
Complete with Compliance reports and functionality, AuditWise can help you improve adherence to company policy and industry regulations.
Give your management team Super insight through our analytics, reporting and dashboards. Alert management before minor issues become major ones.
Our built-in Agent Dashboards ensure that your agents are always kept in the loop. Help them feel like part solution in the compliance process, not just part of the problem!
Exceptional Service and Unrivalled Support
We work hard so you dont have to. Customer experience is as important to us as is it to you.
We optimize our application to ensure you are not left waiting!
No phone calls , no hassle just instant setup and equally fast results.
We pride ourselves in providing best in class support.
What People Say?
Everyone is talking about auditwise, and we totally get why!
Every week we are seeing new insight into our teams customer responses. The results provided by Auditwise have simplified the process of agent feedback and is helping increase customer satisfaction. Great work guys!
We moved from excel to an online QA platform. Initially things looked good but everything became over complicated and additional costs we're rife. Now we're with auditwise. Things are simpler and costs are transparent.
Quick Contact Now
We are always available for questions, comments and feedback. Get in touch!
ADDRESS: Ravenware Limited
3 The Clocktower Manor Lane
Holmes Chapel, Cheshire
EMAIL: [email protected]
PHONE: +44 (0)1880 28 28 20