It can sometimes be overwhelming when starting to build new scorecards. That’s why here at AuditWise, we offer some useful options to get you started.
Use a Template
AuditWise has several inbuilt scorecard templates to help you get started as quickly as possible.
Once you select a template, you can edit and preview it before saving to your account.
Duplicate an existing scorecard
If you have an existing scorecard, you can choose to clone it to create a new version. Cloning a card is usually preferred over deleting or adding questions to an existing scorecard to ensure historical scores are aligned with the scorecard’s current state.
Let AIDA build a scorecard for you!
If you are unsure what to include on your scorecard, let AIDA help you out. Simply provide some basic details about your business and the types of calls you handle and AIDA will generate an appropriate scorecard for you to use.