Finally MSPs can get excited – introducing AuditWise to the Channel

According to a Government report, there were circa 12,000 MSPs in the UK in 2023. (Government Report)

For the last few years managed service providers have been fighting amongst themselves, trying to avoid a race to the bottom on pricing whilst demonstrating their USP support wrap is standout when competing for new business.

Wouldn’t it be refreshing if MSPs were armed with an unsaturated product to take into their existing customer base?

Introducing AuditWise – A Call Quality Monitoring platform for Resellers

Having knowledge of the MSP space, we know how important it is to continuously grow your product portfolio. Simply offering ICT, Cabling and Cyber Security can leave your sales team’s appetite stale and your customers looking elsewhere.

Enabling your business to sell an AI driven Call Quality Monitoring platform, without the need to rip and replace your end-users CCaaS solution provides your business with the competitive edge. Afterall, which other MSP is providing AI Call Quality Monitoring services to their customers that you are aware of?

Typically Call Quality Monitoring is considered a solution required for regulated industries or the Contact Centre space. However, AuditWise is a Call Quality Monitoring platform built with SMEs in mind.

Agnostic to any one UCaaS solution, AuditWise will complement an MSPs existing product portfolio. With new integrations being released monthly, if your solution has API capabilities or can deliver recordings via SFTP delivery, we can complete the integration and you can provide AuditWise to your end-users.

Alternatively, if you have an opportunity whereby the end-user uses a system which cannot provide calls into AuditWise, that then becomes an up-sell opportunity for your UCaaS solution.

With an average sales cycle of less than 20 working days from prospecting to product live, MSPs will realise immediate financial gains without the pains of complex system migrations.

Partnering with AuditWise options

You can partner with us in one of three ways;

• Referrer – refers potential customers with no post sales involvement
• Reseller – sells directly to end-users providing, providing post sales 1st line support
• Distributor – sells through resellers, providing managed service wrap

For more information on our partnership options, drop us an email at team@auditwise.com

What are the benefits of AuditWise?

AuditWise offers affordable pricing plans aimed at small to medium businesses, providing your end- users call quality monitoring at a fraction of the cost of our competitors.

Our AI-driven platform analyses 100% of calls, providing detailed insights and filtering those calls into the relevant queues to be auto scored. Once scored, they’re auto assigned to the user and presented in our Gamification and Analytics modules.

AuditWise allows end-users to create and use custom built audit templates, ensuring their calls are audited to the required standards of the business.

The intuitive, customisable user interface ensures that both managers and agents can easily navigate the system, leading to higher adoption rates and more efficient use.

Within our Analytics module the end-user can access comprehensive reports and analytics, tracking performance, identifying trends, and making data-driven decisions.

Gamification features like leaderboards, challenges, and rewards help motivate and engage employees, fostering a positive work environment and boosting morale.

If you’re interested in seeing how AuditWise can change the sales landscape of MSPs get in touch at team@auditwise.com