Powerful Tools For Powerful Insight
With in-built calibration, AuditWise helps you to ensure a consistent and fair approach to scoring.
The reporting suite provides a valuable insight into agent performance and customer satisfaction.
The dynamic scorecard builder helps you to create your forms easily, leaving more time for scoring!
Complete with compliance reports and functionality, AuditWise can help you improve adherence to company policy and industry regulations.
Give your management team super insight through our analytics, reporting and dashboards. Alert management before minor issues become major ones.
Our built-in agent dashboards ensure that your agents are always kept in the loop. Help them feel like part of the solution in the compliance process, not part of the problem!
Each time your agents interact with customers, they have the opportunity to create a positive customer experience that can impact business reputation and inspire loyalty. Conversely, your agents can also deliver an experience that will send customers into the hands of your competitors.
In-built compliance reporting and functionality, AuditWise can help you improve adherence to company policy and industry regulations.